Founding price: $99 a month for the first 5 shops, locked for 6 months.

See pricing
Pilot LightCustomer emails for HVAC shops

Pricing

One change-out pays for the whole year.

Month to month. Your first email is free, and you see it before you pay a dime. Cancel by replying to any email.

Pick a ticket

Founding offer · first 5 shops only

Everything in Ticket B for $99/month

Locked for your first 6 months, then $299. In return, you let me share your results, with your OK on every word.

Normally $299/month5 spots total
Ticket A

Monthly email

Stay remembered, every month.

$149/ month
Start with this one

Billed monthly. Cancel anytime. Or get a free email first.

What's included
  • 1 customer email a month
  • Written, designed and sent for you
  • You OK every one
What I'd pick
Ticket B

Email + tune-up push

Fill the slow weeks with booked tune-ups.

$299/ month
Start with this one

Billed monthly. Cancel anytime. Or get a free email first.

What's included
  • The monthly customer email
  • Plus 1 special-offer email: tune-ups, plan sign-ups
  • Monthly report: opens and clicks
  • You OK every one
Ticket C

The full crew

For shops with a big customer list.

$499/ month
Start with this one

Billed monthly. Cancel anytime. Or get a free email first.

What's included
  • Everything in Ticket B
  • A review request after every job
  • A “we miss you” email to customers you haven't seen in a year
No contractCancel by replying to any email
Your list stays yoursIt lives in your own email account
Secure checkoutCard payments handled by Stripe
First email freeSee it before you pay a dime

Run your own numbers

Will it pay for itself?

Move the sliders to match your shop. This is an estimate to help you think, not a promise. Every shop is different.

Plan
Pays for itself at3.4 jobsa year, about one every 15 weeks
Pilot Light, first 12 months$1,188
Estimated extra work a year$1,400
Extra jobs at your numbers4

One tune-up that turns into a repair or a new system can change this math a lot. The founding price is $99 for 6 months, then $299.

Compared to what you're doing now

Where else that money could go.

Pilot LightEmail software, do it yourselfFull marketing agencyBuying leads
Who writes itI do, in your voiceYou, at nightTheir teamNobody. You call strangers.
Who it reachesYour own past customersYour own past customersUsually new peopleStrangers, often shared with other shops
ContractNoneUsually noneOften a long-term contractVaries
Your time5 minutes a monthHours a monthMeetings and reportsChasing every lead
Try it firstFirst email freeFree trial of the softwareRarelyNo

General comparison. Agency and lead terms vary by company.

Money questions

Straight answers on price.

Is the first one really free?

Yes. I write it, you read it. If you like it, it goes out and you pick a plan. If not, you owe nothing.

How do I pay?

Card, through Stripe's secure checkout. You get a receipt by email every month.

Am I locked in?

No contract. Reply “cancel” to any email and you're done.

Is there a cheaper way in?

Yes, for now. The first 5 shops get Ticket B for $99 a month, locked for 6 months, then $299. In return I can share your results, with your OK on every word.

Which plan should I start on?

I'd start on Ticket B. The extra email lets us push tune-ups and plan sign-ups in the slow months, when you need the work most. You can switch any month.

Does the price include the email software?

Your sending account stays in your name. Many shops already have one. If you need one, I'll set it up on a free or low-cost plan and tell you the cost up front.

Will it pay for itself?

I can't promise calls. What I can tell you: if one past customer books a tune-up that turns into a repair or a new system, the year's covered. You'll see the numbers every month and decide.

Your first one's free

Let's get your name back in front of your customers.

Tell me your shop name. I'll write your next customer email and send it over. If you like it, it goes out. If not, no hard feelings.

Want your first email out before Thanksgiving? Send your shop name by November 20.

  • 1Fill in the short form. Takes 20 seconds.
  • 2Read your draft on your phone within 3 business days.
  • 3Say OK and it goes out from your own account.
See the price [email protected]
FreeGet your first emailNo card. No contract. Takes 20 seconds.

Your draft arrives within 3 business days