Privacy Policy

Last updated: November 1, 2026

This policy explains what information Pilot Light collects and what we do with it. Pilot Light is a service of P CHAK CONSULTING LLC, 5900 Spout Springs Road, Unit 3C-1069, Flowery Branch, GA 30542. Questions: [email protected].

The short version: we only collect what we need to do the work, and we never sell your data or your customers' data.

1. Information from the website

When you contact us through the website (by email, text, a form, or a sign-up button), we may collect:

• Your shop name
• Your name
• Your email address and phone number
• Your town or service area
• Anything else you choose to tell us

We use this to reply to you, write your free first email, and set up the service if you sign up. We don't use it for anything else, and we don't add you to any mailing list you didn't ask for.

2. Hosting and technical data

The website is hosted on Cloudflare. Like most hosts, Cloudflare may process technical information when you visit, such as your IP address, browser type and the pages you view, to deliver the site and protect it from abuse. See Cloudflare's privacy policy for details.

3. Payments

Payments are handled by Stripe. We don't see or store your full card number. Stripe handles your card details under its own privacy policy. We receive basic billing information such as your name, email and payment status.

4. Your customer list (for clients)

If you are a client, you give us your customer list (usually names and email addresses) so we can send your emails.

• We use it only to send your shop's emails. Nothing else.
• We never sell, rent or share it, and we never use it for our own marketing or for any other client.
• It lives in an email account in your shop's name on a reputable email platform. That platform processes the list to send your emails and handle unsubscribes, under its own privacy terms.
• Unsubscribes are honored promptly. Anyone who unsubscribes stops getting your emails.
• After you cancel, we delete any copy of your list we hold when you ask, and remove our access to your email account. Your list stays in your account, and you keep it.

Your customers' data belongs to you. If one of your customers asks about their data, we will help you answer.

5. Email results

Your email platform may track opens and clicks. We use those numbers only to report results to you and make your next email better.

6. Who we share information with

Only the service providers we need to do the work: our website host (Cloudflare), our payment processor (Stripe), the email platform that holds your account, and the email and file tools we use to talk with you. We may also share information if the law requires it. We never sell personal information.

7. How we protect it

We take reasonable steps to protect your information, keep access limited to the people doing the work, and ask you not to send customer lists as public links. No system is perfect, but we take care with your data.

8. How long we keep it

We keep your contact information while we're working together, and for as long as needed for billing, tax and legal records. You can ask us to delete your information at any time, and we will, except where we must keep records by law.

9. Your choices

You can ask us to see, correct or delete your information by emailing [email protected].

10. Children

The website and service are for businesses, not children. We don't knowingly collect information from anyone under 13.

11. Changes

If we change this policy, we update the date at the top. If a change matters for current clients, we will email you.

12. Contact

Pilot Light, P CHAK CONSULTING LLC 5900 Spout Springs Road, Unit 3C-1069, Flowery Branch, GA 30542 [email protected]